
Jordan Parker
Invoice Analyst
Reviews invoices to validate billing accuracy and identify discrepancies.
- Reviews invoices to ensure billing accuracy and identify discrepancies
- Identification of billing errors or issues
- Clear reporting on payment status and timelines

Dwight Wilkes
Wireless Analyst
Reviews wireless invoices to identify savings opportunities and quick wins.
- Snapshot view of wireless invoices
- Usage, pricing, and plan alignment insights
- Recommendations to reduce spend and optimize plans

Alex Morgan
Utility Analyst
Provides insight into utility services, rates, and usage to uncover savings opportunities.
- Utility rate and provider analysis
- Usage and consumption insights
- Identification of cost-saving opportunities

Miguel Alvarez
Solutions Engineer
Supports complex solution designs and integrations across technologies.
- Advanced configuration support
- Integration and deployment guidance
- Engineering clarity for complex installations and deals

Emily Chen
Channel Support Specialist
Delivers real-time answers to pricing, serviceability, and product questions.
- Pricing and availability checks
- Serviceability validation
- Instant access to documentation and spec sheets

Jake Reynolds
Connectivity Engineer
Reviews connectivity requests and provides strategic summaries
- Fast intake and review
- Summarizes requirements and risks
- Guidance to improve bid positioning and win rates

Emily Carter
UCaaS Architect
Designs vendor-neutral UCaaS solutions.
- Analyzes requirements and needs
- Documents call flows, routing, integrations, and devices
- Provider-ready solutions for quoting and implementation

Katie Bloomfield
Contact Center Architect
Ensures CCaaS requests are supplier-ready.
- Reviews voice, digital, AI, and analytics
- Summarizes to speed participation
- Structures for faster, better response

Marcus Lin
Cloud Solutions Architect
Strengthens cloud RFPs by validating technical, security, and compliance needs.
- Reviews cloud migration and service requirements
- Flags gaps or unclear details
- Improves supplier accuracy and engagement

Sophia Martinez
Supplier Research Analyst
Maintains up-to-date intelligence on technology, cloud, IT, and telecom suppliers.
- Supplier capability and positioning insights
- Competitive and market research
- Support for supplier selection and differentiation

Audrey Fritz
End-User Legal Assistant
Reviews client contracts and provides recommendations that add value beyond the sale.
- Contract term and obligation review
- Compliance and risk considerations
- Suggestions to improve contract outcomes for clients

Harper Morgan
Sales Contract Review Assistant
Ensures proposals and contracts align with client agreements.
- Side-by-side proposal and contract comparison
- Pricing and term verification
- Identification of mismatches or risks

Calvin Dorsey
Order Coordinator
Provides clarity on complex order workflows and requirements.
- Order process guidance
- Dependency and requirement checks
- Reduced delays and order issues

Carlos Ramirez
Installation Technician
Tracks and manages installation progress across customer locations.
- Installation status visibility
- Milestone tracking and validation
- Faster issue identification and escalation

Amelia Jones
Post Sale Contract Analyst
Ensures post-sale contract accuracy and compliance.
- Reviews and validates contracts after implementation
- Resolves discrepancies with sales, legal, and finance
- Manages renewals, amendments, terminations, and audits

Evan Brooks
RFP Architect
Develops competitive, compliant RFPs.
- Gathers technical and contractual info
- Aligns with client needs and industry standards
- Manages RFP process end-to-end

Samantha Serviceability
Serviceability Specialist
Quickly identifies likely connectivity suppliers.
- Confirms serviceable suppliers and normalizes names
- Groups by category and service type
- Assigns coverage indicators for next steps

Olivia Barrett
Technology Expense Consultant
Provides clear, actionable insights into technology expenses.
- Analyzes invoices, suppliers, and AP processes
- Reviews inventory, GL coding, and bill pay
- Delivers reports and ensures compliance

Maya Gupta
Senior Cybersecurity Analyst
Maintains intelligence on cybersecurity risks and security capabilities across all environments.
- Security posture and risk insights
- Threat and vulnerability monitoring
- Compliance guidance (ISO 27001, GDPR, and related frameworks)

Jill Hayes
Telecom Installation Assistant
Coordinates deployment and activation across telecom, cloud, and IT environments.
- Installation and deployment tracking
- System setup and activation support
- Monitoring and issue detection

Conrad Compare
Compare Specialist
Evaluates technology solutions across telecom, cloud, IT infrastructure, and security environments.
- Solution comparison and capability analysis
- Vendor and product differentiation insights
- Decision support based on business and technical requirements

11971 Westline Industrial Drive, Suite 102
St. Louis, MO 63146
Toll Free: (800) 277-1726

11971 Westline Industrial Drive, Suite 102
St. Louis, MO 63146
Toll Free: (800) 277-1726
